Mervyn’s Tours Ltd – Company No.16925923
Day trips and holiday packages are sold and operated by Mervyn’s Tours Ltd.
To book please call 01962 774574 and ask for Mervyn's Tours. Online bookings coming soon.
Mervyn's Tours Ltd – Terms & Conditions
Mervyn’s Tours Ltd is a separate legal entity from Mervyn’s Coaches Ltd and is responsible for the sale and operation of all day trips and holiday packages. Mervyn’s Tours Ltd hires vehicles and drivers from Mervyn’s Coaches Ltd in order to deliver its services.
All day trips must be paid for in full at the time of booking unless otherwise stated. Once a day trip has been booked, it is non-refundable. Refunds will only be considered in exceptional circumstances, such as serious illness, hospitalisation, or the bereavement of an immediate family member. Any refund approved will be entirely at the discretion of Mervyn’s Tours Ltd and supporting evidence may be requested. If Mervyn’s Tours Ltd is required to cancel a day trip due to low passenger numbers, operational issues, or circumstances beyond our control, customers will be offered either a full refund, an alternative trip, or credit towards a future booking.
For holidays and multi-day tours, a non-refundable deposit of £250 per person is required at the time of booking in order to secure your place. The remaining balance must be paid by the date stated on your booking confirmation. Failure to pay the balance by the due date may result in the booking being cancelled and the deposit being forfeited.
If you choose to cancel a holiday booking, cancellation charges will apply based on the total holiday price per person. Cancellations made more than 60 days before departure will result in the loss of the £250 deposit only. Cancellations made between 60 and 31 days before departure will be charged at 50% of the total holiday cost. Cancellations made 30 days or less before departure will be charged at 100% of the total holiday cost and no refund will be given. Any non-recoverable costs already paid on your behalf, such as accommodation, attraction tickets, or attraction tickets already booked, may also be deducted where applicable. Customers are strongly advised to take out appropriate travel insurance at the time of booking.
In the unlikely event that Mervyn’s Tours Ltd has to cancel a holiday, customers will be offered either a full refund of all monies paid or an alternative holiday. Mervyn’s Tours Ltd will not be liable for any additional costs incurred, including accommodation, insurance, or loss of enjoyment.
We reserve the right to make minor changes to itineraries where necessary for operational, safety, or weather-related reasons. Mervyn’s Tours Ltd cannot accept responsibility or pay compensation for circumstances beyond our control, including but not limited to severe weather, road closures, industrial action, mechanical failure, or government restrictions.
Travel insurance is recommended for all holidays and optional for day trips. By making a booking with Mervyn’s Tours Ltd, you confirm that you have read, understood, and agreed to these Terms & Conditions.
Mervyn’s Tours is a newly launched coach tour company working closely with Mervyn's Coaches.
We have one simple aim: to offer relaxed, well-organised journeys where comfort and customer care comes first.